Privacy policy
At CP Crockery House, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.
Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Billing and Shipping Address
- Order and purchase details
- Payment-related information
- Any information you voluntarily provide to us
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Confirm and deliver your purchases
- Provide order tracking and shipping updates
- Process payments securely
- Respond to customer questions and requests
- Provide customer support
- Improve our website, products, and services
- Send important information related to your orders
- Send promotional offers or updates where permitted
Payment Information
Payments made through our website may be processed by secure third-party payment gateway providers.
CP Crockery House does not intentionally store complete credit card, debit card, or other sensitive payment credentials on its own servers. Payment information is handled according to the security and privacy practices of the relevant payment provider.
Sharing of Information
We may share necessary information with trusted service providers when required to operate our business, including:
- Courier and delivery partners
- Payment gateway providers
- Website and technology service providers
- Customer support and communication services
These service providers receive only the information reasonably necessary to perform their respective services.
We do not sell or rent your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website usage, and provide website functionality.
You may disable cookies through your browser settings. However, disabling certain cookies may affect some features of our website.
Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
Data Retention
We retain personal information only for as long as reasonably necessary for order processing, customer support, accounting, legal, and regulatory requirements.
When information is no longer required, we may securely delete or anonymize it where appropriate.
Third-Party Links
Our website may contain links to third-party websites, payment providers, social media platforms, or other services.
CP Crockery House is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where applicable
- Ask questions about how your information is being used
To exercise any applicable rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
Any updated version will be published on this page with the revised effective date where appropriate.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
CP Crockery House
Kotkapura, Punjab, India
Phone: (+91) 98768-05400
Email: info@cpcrockeryhouse.com
Thank you for trusting CP Crockery House. We value your privacy and are committed to providing you with a safe and reliable shopping experience.
